Data Deletion Request

At Aksyr Al Hyah Pharmacy, we value your privacy and provide a straightforward way for you to manage your data. In compliance with Google Play policies, you can request the permanent deletion of your account and all associated personal data at any time.


📧 How to Request Deletion

To initiate a deletion request, please contact our support team via email:

  • Email: info@aksyrpharmacy.com
  • Subject Line: Account Deletion Request - Aksyr Al Hyah Pharmacy

📋 Information to Include

To help us locate your account and process your request quickly, please include the following in your email:

  • The Email Address associated with your account.
  • Your Mobile Number.

🔄 What Happens Next?
  • Verification: We may send a confirmation email to the registered address to verify your identity.
  • Timeline: Once verified, your account and all associated data (including profile info, activity history, and preferences) will be permanently deleted from our servers within 7 to 10 business days.
  • Confirmation: You will receive a final email once the deletion process is complete.

🗄️ Data Retention Policy

Please note that we delete all user-identifiable data. However, we may retain certain information if required by law (such as financial records for tax purposes) or for legitimate security and fraud prevention, as outlined in our Privacy Policy.

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